Delivery and return conditions
Our website sarrafaltin.com is an e-export website and only sells abroad.
Every product you buy is under warranty by the manufacturer.
Therefore, returns are not acceptable.
Open it and check the packages that you think were damaged during shipment in front of the company representative you received. If there is any damage to the product, do not receive the product by reporting to the cargo company. Please note that after delivery of the product, you agree that the courier company has fully fulfilled its duty.
Returns of opened, used, destroyed, etc. products are not accepted.
The customer is obliged to return the product as delivered to him and to compensate the loss of commercial value of the product resulting from use.
If the customer returns the product or withdraws from exchange, the product price will be refunded within ten (10) days from the moment the returned product reaches us.
In cases where any opening, deterioration, breakage, destruction, tearing, use and other conditions are detected in the product and its packaging, if the product is delivered to the customer, if it cannot be returned, the product will not be returned and will not be returned.
The authorized services of the manufacturer should be consulted for malfunctions that may occur after the product reaches the customer.
The shipping fee will be paid by the customer for the products returned in accordance with the above conditions.
Remittance returns will be made within 10 business days. After the "Canceled" warning for your order appears, the full amount is refunded to your credit card or the bank you made the transfer.
If you place an order and pay, you agree to the above terms.